EMBER GUARD APP — PRIVACY POLICY Effective Date: 02/22/25
Ember Guard respects the privacy and security of its customers. This policy explains how information is collected, used, protected, and retained through the Ember Guard mobile application.
1. INFORMATION WE COLLECT
The Ember Guard application collects information needed to operate and manage customers' home protection systems, including:• Customer name• Property address• Designated home protection zones• Zone activation and deactivation information necessary to operate the system[Confirm with Quantum Automation whether additional account, device, or activity information is collected.
2. HOW WE USE INFORMATION
Customer information is used to identify installed systems, provide access to designated protection zones, enable remote system control, and provide customer support.
3. APPLICATION DEVELOPER AND SERVICE PROVIDERS
The Ember Guard application was developed by Quantum Automation.Quantum Automation may provide technical support, maintenance, and application services. Any access to customer information must be limited to authorized services and protected appropriately.[Confirm Quantum Automation's actual access to customer information and its data protection arrangements.
4. INFORMATION SECURITY
Ember Guard is committed to protecting customer information, particularly information associated with residential properties and their protection systems.[Confirm the security and access-control measures implemented by Quantum Automation.
5. DATA RETENTION
Customer information is retained while accounts or installed systems remain active and afterward for as long as reasonably necessary for legitimate business operations, technical support, security, recordkeeping, or legal obligations.Information will be deleted or anonymized when no longer reasonably necessary, subject to applicable legal requirements.
6. CUSTOMER PRIVACY REQUESTS
Customers may contact Ember Guard to request information about their stored personal data, request corrections or deletion, or withdraw consent where applicable.Requests will be handled in accordance with applicable privacy laws.Contact Email: emil@emberguardpreo.com
7. CHANGES TO THIS POLICY
Ember Guard may update this Privacy Policy to reflect changes in application functionality, company operations, or legal requirements.
8. CONTACT INFORMATION
Ember Guard
Legal Company Name: Homeland Private Security Inc. DBA Ember Guard Pro
Website: https://www.emberguardpro.com
Email: emil@emberguardpro.com
Address: 1221 Peck Road, South El Monte CA 91733